商品は約束お通りの期日で届いた
一部の商品の箱が破損していたが、スペアの箱が同梱されていたので問題はなかった
The product arrived on the promised date
Some of the product boxes were damaged,
but a spare box was included, so there was no problem.
תשובת הספק:
We take pride in our commitment to delivering our products in perfect condition, and we sincerely apologize for any inconvenience this may have caused you. We would like to further understand the situation and ask you to kindly provide more details about the packaging damage.
In addition, we would like to offer you a solution to this issue. We can arrange to send you some new packaging boxes free of charge. Please let us know if this is something that you would be interested in.
06 Apr 2024